Alumni Coordinators Love e8

Turn Alumni Into Your
Most Powerful Measurable
Growth Channel

elev8 activates referrals, re-engagement, and long-term patient value through structured aftercare systems — so the work your alumni team is already doing finally shows up in your census numbers. A branded planner at discharge, the alumni app for every day, and the e8 Platform’s Alumni and Advocacy System that follows your alumni from discharge to referral, and back to care when needed.

Explore the Alumni System

DischargeEngagementReferralReturn to Care
When Needed

AlumniLifecycle

The Problem

Your Alumni Program Isn’t Broken.
It’s Invisible

Alumni coordinators do some of the most important work in the building — and almost none of it shows up in a dashboard. Engagement is manual. Follow-up is inconsistent. ROI is anecdotal. The result isn’t a performance problem — it’s an infrastructure problem.

Without

Outreach lives in spreadsheets, group texts, and your memory
Alumni data sits apart from admissions and marketing
Alumni referrals go untracked, so your program gets no credit
Post-discharge follow-up depends on who remembers
National relapse rates of 40–60% — with no early-warning system to catch them in time
Your program is seen as a "nice to have," not a contributor

With

One system for check-ins, milestones, and events
Alumni records in The e8 Platform, next to admissions and marketing
Every alumni referral tracked back to your program
Follow-ups scheduled for you, in a daily work queue
Early-warning signals from the alumni app, visible to your team
A Coordinator Scorecard that shows leadership what your program delivers

The e8 Alumni System

A System That Finally Makes Alumni a
Measurable Growth Channel

Connected components working together to engage, activate, and measure your alumni community at every stage. elev8 doesn’t replace your alumni team. We give them the infrastructure they’ve never had, so the relationships they’re already building turn into long-term patient value the business can actually see.

The Alumni Planner
A branded recovery planner that extends the relationship offline. Every patient leaves with a plan in your facility’s name — goals, triggers, daily rituals — and a code that connects them to the alumni app on day one. Your relationship starts at discharge, not weeks later.
Explore the Alumni Planner
Alumni App
A white-labeled alumni community, branded to your facility. Your alumni log a daily check-in, track milestones, find meetings, and reach your team in one tap — so you know who is showing up without texting everyone yourself.
Alumni Lifecycle Tracking
One measurable path from discharge to advocacy to return to care when needed. The e8 Platform shows all your alumni on one screen — who is on track, who needs a check-in, who has gone quiet — and turns it into your daily work queue.
CRM + Admissions Integration
Your alumni stop living in a separate spreadsheet. Their records sit in the e8 Platform next to admissions, census, and marketing — so when one of your alumni refers someone or reaches out about care, admissions sees the history and your program gets the credit.
Alumni AppAdmissionsCensusMarketingThe e8 PlatformOne record for each of your alumni
Advocacy Engine
Turns satisfied alumni into public reviews and referral sources. You invite alumni to share a story, a review, or a testimonial; the e8 Platform records their consent and tracks each one, so nothing is published without permission and nothing gets lost in your inbox.
Automated Engagement Workflows
Discharge check-ins, recovery milestones, and event invites go out on schedule through the alumni app. When someone goes quiet, a follow-up lands in your daily work queue — so you spend your time on real conversations, not reminders.
Discharge check-inSent to the alumni appRecovery milestoneCelebrated in the app, you’re notifiedCheck-in overdueAdded to your work queueAlumni event inviteSent, with RSVPs trackedEvery touchpoint logged for you
Referral Growth Engine
Alumni referrals, tracked and attributed like any other channel. Your Coordinator Scorecard shows the conversations, event turnout, and referrals your program drives — the numbers leadership asks for.
Explore the Alumni & Advocacy System
Explore the Alumni & Advocacy System

01/ 07The Alumni Planner

The Alumni Planner, Two Oceans Recovery edition: its cover, and the Connect the App page with the facility code that opens the alumni app

Watch

The Alumni View: What Changes When
Aftercare Becomes Infrastructure

A conversation on what it takes to move alumni from a support function to a structured program — and what changes for your alumni, your referrals, and the team that runs it.

Your Facility White-Label Planner

The Alumni Planner That DrivesReviews, Referrals & Readmits

Support Alumni & Increase Census
Generate More 5-Star Reviews
Increase Partner Referral Volume

Operational Growth Framework

Use Cases & Business Applications
For Behavioral Health Facilities

Your alumni program supports more than aftercare. The same system serves admissions, business development, and leadership — one more reason your work belongs in the center of the facility.